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Monday, March 10, 2014

Twitter-Users: Muni Wants You to Drive a Bus

Posted By on Mon, Mar 10, 2014 at 9:59 AM

You! The one with his jaw agape while scrolling through his Twitter feed! Put that thing away and take your rightful place behind the wheel of a Muni vehicle. 

And then stop tweeting. 

Muni boss Ed Reiskin fired off the above tweet earlier this morning seeking out "people with good customer service skills" to pilot Muni's ever-expanding fleet. While the layman might sum up the job description of a bus or train operator as "drive a bus" or "drive a train," it's far more complex than that. Per the announcement

Essential functions include: conducting pre-operational inspection of the transit vehicle; safely navigating the vehicle through traffic along assigned routes under various environmental conditions in accordance with traffic laws and departmental regulations; operating the disability access lifts to assist persons with disabilities onto the vehicle; collecting fares from passengers and issuing transfers; checking passenger transfers, fast passes, and electronic passes to ensure they are valid; responding to customers' questions regarding routes, directions, fares and transfers; communicating instructions to passengers and calling out the vehicle stops and transfer points via the vehicle's intercom system; conducting post-operational inspection of the outside of the vehicle; contacting central control regarding various emergencies; and completing accident, incident and/or miscellaneous reports to document unusual occurrences. Incumbents may be required to perform other related duties...

So, anyone who was hoping to safely navigate the vehicle through traffic but objects to calling out the vehicle stops and transfer points via the intercom system -- well, that's not how it works. 

Queries to Muni regarding the number of drivers sought have not yet been answered. But this is hardly the first time Muni has taken to the Twitterverse to address its needs. Muni spokesman Paul Rose was uncertain if there's a nexus between Twitter-users and potential excellent transit operators: "It's just another tool to communicate the opportunity." 

Fair enough. In the meantime, if driving a bus instead of an iPhone sounds appealing, you've got until 5 p.m. on March 14 to take action

And, while Reiskin is looking for candidates with good customer-service skills, curmudgeons take note: That only accounts for 25 percent of the hiring criteria. Candidates' performance on an exam is weighted at 30 percent of their evaluation and, not insignificantly, one's ability to actually drive a vehicle accounts for 40 percent of the scoring. 

Best of luck to all from your potential future passengers and #MuniFail tweeters

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About The Author

Joe Eskenazi

Joe Eskenazi

Joe Eskenazi was born in San Francisco, raised in the Bay Area, and attended U.C. Berkeley. He never left. "Your humble narrator" was a staff writer and columnist for SF Weekly from 2007 to 2015. He resides in the Excelsior with his wife, 4.3 miles from his birthplace and 5,474 from hers.


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