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Tuesday, June 21, 2011

Safeway Accused of Overcharging Shoppers Who Buy Food Online

Posted By on Tue, Jun 21, 2011 at 1:35 PM

It's still cheaper than Whole Foods ...
  • It's still cheaper than Whole Foods ...

The price of food is increasing -- and perhaps even more so for those of us who shop online.

Safeway is being accused of bilking customers who buy groceries online at According to a class action lawsuit filed in San Francisco last week, the grocery retailer tells customers that they will be charged the same prices for food sold in the stores that day. They are then charged $7 to $13 for delivery, depending on the size of groceries.

But one Pennsylvania man says the grocery store is tacking on an extra 10 percent to online purchases -- and consumers are unwittingly paying it.

While the store advertises "better prices that you thought possible," plaintiffs say that online shoppers will pay $3.79 for a box of popcorn that is priced at $3.39 in the store, according to the claim.

"Other than visiting the store to check prices on the day of delivery, consumers have no way of knowing that Safeway has overcharged them," the lawsuit states.

SF Weekly called Safeway officials, who have not yet responded. We will update you when we hear back.

Follow us on Twitter at @SFWeekly and @TheSnitchSF

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About The Author

Erin Sherbert

Erin Sherbert

Erin Sherbert was the Online News Editor for SF Weekly from 2010 to 2015. She's a Texas native and has a closet full of cowboy boots to prove it.


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