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Friday, May 20, 2011

iPhone Users Are Being Overcharged, Lawsuit Says

Posted By on Fri, May 20, 2011 at 4:15 PM

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If you are undecided about whether to buy an Android or an iPhone, here's something that might be the deciding factor: AT&T may be overcharging iPhone and iPad users by as much as 300 percent.

According to a new class action lawsuit filed in Oakland, customers claim that AT&T is overcharging its 20 million users for data they never used. The lawsuit states that the company is ripping off an extra $10 to $15 -- and maybe more -- from customers every month.  

Media outlets are reporting that lawyers behind the suit spent some $80,000 doing independent research and concluded that AT&T was charging customers for apps they never had or used. As an experiment, NBC reports, the lawyers bought phones, disabled apps that would use data, and then left the phones untouched for two weeks. Yet their phone bills showed charges for 35 transactions for apps that customers had disabled.

AT&T said the allegations were "without merit," and said the additional charges came

from background processes on the smartphones and tablets.

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About The Author

Erin Sherbert

Erin Sherbert

Erin Sherbert was the Online News Editor for SF Weekly from 2010 to 2015. She's a Texas native and has a closet full of cowboy boots to prove it.


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