See how your service measures up. From SFGate's Cell phone firms remain among most unpopular:
Locally, Verizon Wireless continued its dominance, earning a score of 68 out of 100. It was followed by T-Mobile (65), AT&T (61) and Sprint (60). Nationally, Verizon was the highest-rated carrier in 17 of the 20 metro areas surveyed.
The good news for consumers: The industry in recent months has taken steps to address its negative performance, such as prorating early termination fees and allowing people to break their contracts without as heavy a penalty.
T-Mob is better than Sprint? Who is this Consumer Reports? —David Downs