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Wednesday, October 17, 2007

Nob Hill's Fleur de Lys Loses A Star: Bauer Lays The Hurt On

Posted By on Wed, Oct 17, 2007 at 2:13 PM

click to enlarge fleur_de_lys.jpg

Uh oh, Michael Bauer is not happy, and you know what that means: culinary bitch slap! Seems the long-acclaimed Nob Hill French restaurant Fleur de Lys was disappointing enough to lose a star, though Bauer's gripes are largely confined to the service rather than the food. The highlights, or lowlights, as follows:

In the 'Ho, Snap!' category:

  • "... the small lobby was as crowded as the gangway of Southwest Airlines when they call a flight."

  • "... the host ... looked as if she was going to a yoga class rather than presiding over one of the most elegant restaurants in San Francisco."

  • "We couldn't attract our waiter's attention so we asked the busser for the check. Still, it took another 15 minutes for our server to appear."

    In the 'Daaaamn Son!' category:

  • "This couldn't be the Fleur de Lys I've known for 20 years."

  • "The poor timing not only seems unprofessional, it also sends a clear message that taking care of customers is not a top priority."

    And finally, in the 'Say What?' category:

  • " ... I was bothered that at this time of year asparagus still shows up on the menu."

  • " ... Fleur de Lys has lost the devotion and sharp attention to detail that makes a four-star destination."

    Fleur de Lys pic from Toro E. on Flickr

    -- Brian Bernbaum

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