It seems entirely unfair to blame a show for not being "New York" enough, as if somehow only New York held the key to good American theater. And yet what was missing from SF Playhouse's ambitious and heartfelt production of John Guare's beautiful play was the sense of watching Ouisa, a privileged, detached New York woman, find connection and meaning in the most unlikely of places. As Ouisa and her husband Flan, Susi Damilano and Robert Parsons could just as easily be a wealthy couple living the good life in Marin. They capture the couple's charm and air of easy entitlement, yet they lack the bite and the drive people thrive on in New York high society. It is this ambition and neediness that we should see mirrored — and ultimately threatened — by a young black man who shows up on their doorstep claiming to be a school friend of their children. The production has many fine and funny moments in its crisp 90 minutes. But because Damilano and Parsons never exude the Manhattanites' darker side, the final moments of possible redemption never feel fully earned.